During usability testing, genuine users perform tasks in an app and provide feedback, enabling identification of usability issues. We use insightful usability tests to identify weak points and obtain valuable feedback. Based on these findings, we develop targeted optimisation strategies aimed at improving the usability of your app and increasing the efficiency and level of satisfaction of your users.
Three steps to successful usability testing
Testing
Perform usability tests to evaluate the usability and identify potential for improvement.
Optimising
Devise clear recommendations and rectify identified usability problems.
Analysing feedback
Obtain and analyse user feedback and continuously improve usability.
“Our focus is on usability. To be efficient, the tool needs to be fast and easy for the target group to use.”
Optimise usability and improve user satisfaction. Identify and rectify usability issues together with our expert team.
The benefits of usability testing
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Improved usability for loyal, satisfied users
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Greater efficiency and productivity due to an optimised user interface
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Early-stage identification and rectification of usability problems
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Competitive advantage thanks to user-friendly design
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Iterative testing and optimisation encourage innovation
What is usability testing and why is it important?
Testing and optimising the usability are important factors for an intuitive and efficient user experience. Targeted tests and continuous improvements allow you to identify and remedy usability issues, increasing the level of satisfaction of your users and positively impacting your business outcome. Ergon provides extensive services for testing and optimising the usability of your digital solutions. Our experts help you to improve your digital touchpoints and achieve your business goals.
