2019: successful together


Ergon Informatik AG marked a major milestone in 2019: 35 years in the business. It looks back on a positive year in which it increased turnover by four per cent and celebrated sustainable solutions and anniversaries. 26 additional jobs were created and a third site is due to be opened in 2020.

In 2019, Ergon recorded turnover of CHF 53.1 million, an increase of some four per cent, year-on-year. The company was also able to expand its customer base, acquiring 45 new clients. Overall, 18 per cent of turnover was generated from new business. “We plan to open a third Zurich site near Stadelhofen station in summer 2020, maintaining our strategy of offering an attractive working environment in the city centre,” says Gabriela Keller, CEO, Ergon Informatik AG. This made it all the more gratifying to be ranked by kununu as Zurich’s most attractive employer in 2019.

Open Banking vision: a common standard

As a founding partner of the Open Banking Project, Ergon has joined forces with a group of companies and institutions to create a standardised, open banking API (Application Programming Interface). The goal is to come up with the first Swiss standard to underpin the technological opening of the banking business. “Voluntary opening holds significant opportunities for Switzerland to make its financial market more competitive. There is high demand for open banking from end users. The protection of customer data is essential for Swiss banks, so data exchange via APIs must meet the highest security requirements,” says Adrian Berger, Managing Director Finance & Telecom Solutions, Ergon Informatik AG.

An exceptional product business

Ergon launched the Airlock Secure Access Hub – a consolidated all-in-one solution combining the company’s security solutions, consisting of a WAF and a cIAM, and a new API Security Gateway. In 2019, it received four awards, including the Cyber Security Excellence Award and the IT Security Award. Airlock offers complete and comprehensive protection for digital services and can now also be used via the Google Cloud Platform Marketplace. The Software as a Service (SaaS) segment is growing rapidly; accounting for more than a third of the result, it is a major contributor relative to traditional licence sales.

Sustainable relationships and customer success

In the area of augmented reality (AR) and building information modelling (BIM), FieldWalk was created as a tool for managing defects and pending issues on large construction sites. Thanks to indoor navigation and simple operation, FieldWalk improves quality assurance in construction settings, reduces the error rate and can deliver up to threefold cost savings. 

Bossard, a market leader in fastening technologies that supplies production plants worldwide with intelligent logistics systems, also uses artificial intelligence (AI). Their latest innovation is a system called “SmartOrdering” that automates and optimises the procurement process via machine learning. The result? Better availability of C-parts at customers’ premises, 70 per cent fewer express deliveries and significant cost savings.

Ergon customer Crypto Finance AG, a blockchain-related, financial services company offering storage solutions and trading services for cryptocurrencies, won silver at the Best of Swiss Web Awards. The firm’s order management and execution platform as well as its crypto asset trading portal won awards in the “Technology” category.

On the occasion of its 35th anniversary, Ergon also celebrated two customer anniversaries – a 20-year partnership with Liechtensteinische Landesbank (LLB) and a ten-year inventory management collaboration with Swiss supermarket chain Coop. Ergon has accompanied LLB from its first foray into e-banking right through to its comprehensive, digital front-end platform. And plans are in place to continue driving the digitalisation of the banking business forward together in the future. Among other things, Ergon has custom-built a mobile inventory management solution called ERGO for Coop; this system not only ensures that inventory information is always up-to-date across all of the supermarket’s branches but it simplifies the day-to-day work of staff via process-controlled workflows.