Liberty Global: Managing 27 million customers.
With 27 million customers in 14 countries, Liberty Global is the largest cable company in the world. In Europe, it is represented in 12 countries by the brands Virgin Media, Ziggo, Unitymedia, Telenet und UPC. In 2006, Cablecom (as was) was integrated into the Liberty Global Group and used as the blueprint to roll out B2B business in five European countries (Ireland, Romania, Czech Rep, Netherlands and Austria). Liberty Global uses Ergon's Taifun business support system for help with Customer Administration, Order Management and Billing business processes in this area.